The Bullpen

How do I manage my BigTeams users?

Last Updated: Oct 05, 2016 09:11AM EDT

Your "Manage Users" page, pictured below, allows you to add a useredit, and remove existing user accounts. 
 

Add a user

While you are on the “Manage Users” page you can add a user by clicking “Add a user” in the top right side of the page.  Once you click add a user the following screen will appear.
 


Fill in the information asked for carefully.  Be sure to select the appropriate user type.  User types include:

  • Team Website Administrator (Coach) **Will only have access to the team pages you grant them access to*
  • Booster Club Member 
  • Athletic Director (& Staff) **Can be a coach but remember that they will have access and the ability to edit everything you have access to**
  • Journalist

Some administrators like to use a password system based on the coach’s first initial, followed by the last name so that they can quickly get coaches logged in.  If you wish to do this, be sure to remind coaches to change their password to something more secure once logged in. Add all of the users you would like to have access to the administrative area of the site. 

Once you have entered the appropriate information click "Submit".  When you click submit if you are adding a "Team Web Admin" you will be taken to a screen that looks like the one below to allow you to select the teams that you would like to give them access to.
 


This screen allows you to grant them access to edit team pages by clicking the box in the column titled "Access".  

Once you have selected the appropriate box click "Submit" at the bottom of the page.  When you click submit you will be returned to the "Manage Users" page.  The person you just edited should appear in the appropriate user category in the list of users.

To edit a user:

Click "Edit" in the right column titled "Options" next to the user you would like to edit.  Once you click edit the following screen will appear with all of their information.
 


Once you have made the appropriate changes click "Submit".  If you are adding a "Team Web Admin," once you click submit, you will be taken to a screen that looks like the one below to allow you to select the teams that you would like to give them access to.


**If you want to list coaches on a team page, but do not want them to have access to the administrative area of the website in any way, you can do so by going to the team website admin area. On the "Manage Teams" tab, choose your team and and click "View as Team Web Admin," then "Coaches" tab, and "Add a Coach" in the top right.**This screen allows you to grant them access to edit team pages by clicking the box in the column titled "Access". Click "Submit" at the bottom of the page.  When you click submit you will be returned to the "Manage Users" page.  The person you just edited should appear in the appropriate user category in the list of users.

Removing a user

To remove a user, just click "Remove" under the options column on your "Manage Users" page.  You will then be directed to a page that asks "are you sure you want to remove this user."  If you want to remove the user hit "yes."

daf254b7d5a3aa0b616c4e73d6db728e@bigteams.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
Read More
/customer/en/portal/articles/autocomplete?b_id=11922