The Bullpen

How do I take a screenshot?

Last Updated: Jun 02, 2016 08:39AM EDT

Windows
Mac
Send Us Your Screenshot

Windows

1. While viewing your site, press Alt + the Print Screen key, usually located in the top-right of your keyboard. If you'd like to capture the whole desktop rather than just your browser, press the Print Screen key without pressing Alt.
2. Open Microsoft Paint by going to Start > Programs > Accessories.
3. Press Ctrl + V to paste the screenshot into Paint.
4. Open the File menu, and select Save as.
5. Name the file, select .jpeg as the file format, and save the file to your desktop.
6. 
Follow the steps below to send us the screenshot.

Mac OSX

1. Press Command + Shift + 4 and capture the area with the crosshairs.
2. The screenshot saves to your desktop as 'screenshot date time.jpg.'
3. 
Follow the steps below to send us the screenshot.

Email Us Your Screenshot

Attach the screenshot to an email to support@bigteams.com with details of your issue.

daf254b7d5a3aa0b616c4e73d6db728e@bigteams.desk-mail.com
https://cdn.desk.com/
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desk
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